Reference

Privacy Policy

We keep the data you hand us to the minimum needed to run your account. Your bKash, Nagad and Rocket details stay confined to the payment step, and access to this platform depends on your local law and eligible regions.

What we collectHow we store itYour requestsLive casino and slots
TK1971 Game Privacy Policy
HOW WE PROTECT IT

Security, Cookies and Retention

We use encrypted connections for every wallet transaction and a one-time code on new devices before you can reach your balance. Cookies hold your session and language preferences so you are not re-typing your region every visit. We keep activity logs only to spot login attempts from unexpected devices and to settle payment issues with bKash, Nagad and Rocket.

Encrypted payments Deposits run through the wallet app you already use. We encrypt the connection and never ask for your full wallet PIN, so the transfer stays between you and the provider.
Cookies and sessions Cookies remember your language and keep your session on the device you joined from. You can clear them from the account page; you will just re-enter your one-time code next time.
Warnings and anonymised logs We record device type and IP to catch unfamiliar logins, and we keep those logs anonymised so they cannot be traced back to a single player profile.
Change requests You can ask us to export, correct or erase your data through support. We confirm your identity first, then action the request and tell you when it is done.
REACH THE DESK

Contact Us About Your Data

If you want to see what we hold, correct a phone number, or close your account, message our support team through the channels below. We reply to data requests through the same path so we can verify it is you before we touch anything.

Support chat Open the in-lobby chat from the account page and send your request. We respond to privacy questions there, and the chat is linked to your session so we can confirm who is asking.
Support email Write to the address shown in your account contact section. Include your registered phone number so we can match the request to the right profile before we release any data.
Account page Use the account page to update your phone number, end active sessions or request account closure directly. Anything that needs a review goes to the support queue.

Privacy Policy FAQ

Short answers to the questions players ask most about their data. If yours is not listed here, use the support channels above.

We keep your username, phone number, wallet identifiers, device type, IP and language preference. Full wallet PINs are never stored on our side.

We remove personal data after account closure, but transaction records may stay for the period needed to settle disputes with the wallet providers.

Yes. Ask through support or the account page, and we confirm your identity before sending a summary of what we hold for your profile.

Clear cookies from your browser settings or the account page. You will enter a one-time code again on your next login, which is part of the security flow.

Update your phone number from the account page, or message support with the number you want corrected and we verify before making a change.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.